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Frequently Asked Questions

Does it cost extra to produce a stamp from my artwork?
No. Stamp prices do not depend on what is on the stamp, but how big a stamp will be.
Which graphic formats can be uploaded for stamp production?
We accept both JPEG and PNG file formats. Please make sure that the resolution of any graphic you upload is 600dpi.
Can I order a rubberstamp with text and a logo
Yes, please use a graphic program on your computer and place the logo and text in the way you wish. Once you have done that you can create a graphic file and upload that on our website. Please make sure your resolution is 600pdi.
Can I use Excel, Word or Powerpoint artwork?
This type of artwork cannot be uploaded directly as these programs do not create graphic formats.
What font size/type can I use?
Please make sure any font that is used is at least 6pt in size and that lines on the font are not too fine. Otherwise the imprint will not be clear and the stamp wears out more quickly
Can my signature be turned into a stamp imprint?
Yes, please scan your signature and upload the scanned file onto our website. Make sure that you use a pen that gives a clear image of the signature. Again make sure to create a file with a resolution of 300-600pi
What colour will my stamp print in?
If multiple colour options are available, you will be able to choose the colour of your stamp during the ordering process. For most stamps and pads the colours are black, red, blue, green and violet.
What will happen if the artwork I have uploaded is not good enough?
If you have uploaded a file which is not good enough for production we will contact you by e mail or telephone. You will then have the possibility to redo your artwork and resend it to us via email. We strive to deliver the highest quality stamps and will do our best to help you with conversion etc as much as we can. In general we do not produce artwork from scratch however please contact us about your requirements.
What happens if I notice a typing error in the stamp after ordering?
Our production process is fully automated. We do not change/retype any text provided by our customers. Please make sure you have entered the stamp text exactly as you would like it produced. Especially postcodes, email addresses and phone numbers. Changes after production has started will not be possible. If we notice a typing error we will put your order on hold and contact you via email or telephone.
Can I order via telephone?
Yes we can take orders over the telephone however the company cannot be held responsible for any spelling mistakes and any instructions must be made clear.
I still have more questions?
If you still have unanswered questions, please contact us using the link or telephone number at the top of the page. We will be happy to assist in any way we can.

Payments

What payment methods do you accept?
We accept all major credit cards through our payment provider, Google Checkout. Please see the Google Checkout page on the top right of every page for a full list of cards we accept.
Do you have a minimum order value?
No we accept orders of any size.

Delivery

What is your delivery time?
We aim to ship items within 48 hours of ordering. Delivery times depend on the shipping options you select upon ordering.